Shipping

All items are shipped by our standard shipping internationally. As we use a range of manufacturers in our factories around the globe, shipped items can take between 7-40 days to arrive depending on your location. Please see below for estimated delivery times.

Where possible, we provide tracking details with our shipments.

Estimated delivery times:

UK, USA, Australia & Europe: 7-22 days

Asia- 19- 38 days

Rest of the World - 21-45 days

This is because of the international shipping structures in each country.

Before contacting us, please be sure to check your local postal service using your tracking number(s). For example: 

USA orders: https://www.usps.com/manage/welcome.htm
AUS orders: https://auspost.com.au/parcels-mail/track.html
UK orders: http://www.postoffice.co.uk/track-trace

For delivery questions please contact support@mamadirectory.com once the expected delivery time days has passed from receiving our 'fulfilled item' email so that we can investigate.

Investigations can take up to 28 days before refunds can be given. 

Christmas Deliveries:

Please order before November 30 for guaranteed Christmas delivery to USA, UK, Australia & Europe. For other countries, please order before November 16 for guaranteed Christmas delivery.

Any orders after these dates will be processed as quickly as possible, but cannot be guaranteed. We will do our best to process orders as quickly as possible.